Even when crises are not the fault of the organization involved, they can be devastating to their overall image. Businesses that have suffered a serious crisis face an uphill battle to recover. Without the leadership of experienced individuals who can steer their organizations through bad times, such recoveries may be impossible. Today’s business leaders need …More
CW: Columns - Crisis Control
Caroline Sapriel helps you prepare and take the right steps for a crisis before and after it strikes.
Globalization has created greater interdependence in our societal, economic and political systems. This is increasing the number of systemic risks faced by our organizations—as evidenced by the 2008 financial crisis. It also makes responding to crises even more complex. The multiple levels of stakeholders that are a challenge to engage with in the course of …More
Remember what it was like to manage a crisis before the digital age came to the rescue? Well, I do. The first one to know about the crisis would frantically try to find the phone numbers of his/her fellow crisis management team members and call them all, one by one. Over the next couple of …More