Any well-functioning human resource department will tell you that communication is the backbone of their organization. From recruiting and training new employees to managing open enrollment, being able to properly communicate with employees allows your business to run smoothly and efficiently. Text messages have been shown to improve HR department communication, with nearly 70 percent of employees supporting texting for interoffice communication, according to a survey done by text communication company Text Request.
Stay on top of the technological trends of our era by implementing the fastest and most widely used communication channel into your HR communication. Follow this complete guide to understand the ins and outs of SMS for HR department communication.
1. A primer on SMS and mobile keywords
SMS stands for short message service, which is a fancy term for text messaging. SMS messaging allows you to send messages with up to 160 characters to another device. Essentially, it’s a quick and convenient way of sending a short message to someone else via a mobile device.
What is a mobile keyword?
A mobile keyword is a single word selected by a business that customers text to a shortened phone number, referred to as a short code. By texting the keyword to a shortcode, customers volunteer to a join a text messaging distribution list and become a part of interactive SMS campaigns.
2. Benefits of using text messages for your HR department
Here are some of the tremendous benefits seen in recruitment, employee communication, and corporate benefits when SMS is implemented into a human resource department.
SMS for recruiting
- Speeds up the recruitment process.
- Enables personalized communication with prospects.
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