Email communication is perhaps the least-thought-about and most important writing that you share every single day. Digital interactions are more than items to check off your to-do list. Email is how we operate, how we collaborate, and how we get work done.
According to Radicati, roughly 269 billion emails are sent every day. Some days, it might feel like every one of them came into your inbox, but that is no excuse for sloppy communication.
Whether you are sending emails to your co-workers, external vendors and clients, or to your boss, taking the extra two minutes to proofread your communication can make all the difference between a message that will be muddled and one that will drive results.
Strong language use goes beyond double-checking the spelling of the recipient’s name and having a clear call to action. Communication success is often driven by concise language. To that end, here are some reminders to hang on your bulletin board or pass to your co-workers:
Phrases to cut in email communication:
- “At the end of the day…” If you are looking for a wordy cliché to wrap up an argument, this phrase might be a perfect fit. For all other circumstances, you can cut this phrase and simply get to the point.
- “I just…” What is it about that little word “just” that makes it creep into our sentences far more than it should? Whether it is hesitation, doubt, or habit, it almost always can be deleted for a stronger effect.
- “I’m not one to say bad things about…” Do you know what always follows a start like this?
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