Leadership IQ research shows the value of more face-time

face to faceAccording to a new study “Optimal Hours with the Boss” from Leadership IQ, most people spend only half the time they should be spending with their boss. People who do spend an optimal number of hours interacting with their direct leader (six hours per week) are 29% more inspired, 30% more engaged, 16% more innovative and 15% more intrinsically motivated than those who spend only one hour per week.

However, it turns out that there can be too much of a good thing. When people spend more than six hours per week interacting with their leader, diminishing returns are shown in terms of building inspiration, engagement and motivation.  While there may be other benefits to interacting with one’s leader more than 6 hours per week, this study shows levels of inspiration or engagement remain the same or declined beyond 6 hours of interaction.  The only exception to this is seen in innovation, which shows spikes at 11-15 hours, and again at 20+ hours spent with their leader.

How Should Time Be Spent with Your Leader? Of the many ways people communicate with their leaders (face-to-face, email, phone, video conferencing, texting, social media, etc.), face-to-face and email are by far the most common.  These modes shifted as respondents spent more time interacting in person with their leader. Most notably, among people who only spend 1 hour per week interacting with their leader, 33% of that time is spent in face-to-face interaction and 42% is spent via email.  By contrast, those who spend 6 hours per week interacting with their leader spend much more of their time (48%) in face-to-face interactions, and much less of their time (27%) interacting via email.  So the findings indicate that not only is the amount of time spent interacting with one’s leader important, but increasing the percentage of face-to-face interaction matters as well.

While it might have been expected that senior executives and middle managers would need less time interacting with their leader than frontline employees do, the study found that the opposite is true.  Executives experienced their highest levels of inspiration when spending 7-8 hours per week interacting with their leader, while middle managers felt their highest levels of inspiration when spending 9-10 hours per week doing so.

Leadership IQ, a leadership training and research company, compiled these results after surveying 32,410 American and Canadian executives, managers and employees from January-May 2014. Respondents were invited to complete an online assessment comprised of 127 questions, and respondents were drawn from a wide range of industries, ages, and organizational and compensation levels.

“Face-time matters for both leaders and employees alike,” notes Mark Murphy, founder and CEO of Leadership IQ.  “Leaders who aim to improve their direct reports’ level of engagement, motivation, inspiration or innovation need to assess whether they’re spending enough time interacting with them.  Likewise, if you’re looking for a promotion by shining on these same criteria, one best bet is to spend the right amount of time with your boss.”

Download a complimentary copy of the study here.        

About Leadership IQ

Leadership IQ is a research and training firm that delivers employee engagement surveys and leadership development, which conducts one of the world’s largest leadership training and employee engagement studies.  Among its key research studies are “Job Performance Not a Predictor of Employee Engagement,” “Why CEO’s Get Fired,” “Why New Hires Fail” and “Don’t Expect Layoff Survivors to Be Grateful.”

Reprinted from Leadership IQ. For more information, visit www.LeadershipIQ.com

Natasha Nicholson

Natasha Nicholson

Natasha Nicholson is director of content for IABC and the executive editor for CW.

Comments

  1. says

    Re the Leadership IQ study, I’m mischievously tempted to say, “I told you so.” But I’ll refrain. Instead for the antidote to this very crucial leadership problem, download an excerpt of “Communicating for Engagement: the Face-to-Face Communication Toolkit’ at http://www.roico.com/toolkit.

    Roger D’Aprix

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