What does it mean for an organization to have a trusting relationship with its employees? According to Carlos Botero, vice president of human resources at DIRECTV, it means that there is a relationship in which both parties are really looking out for each other’s interests. The result can be a higher level of engagement from employees, which has a range of positive effects for the company, including more discretionary effort from employees and greater flexibility in the face of change. In this interview with CW Executive Editor Natasha Nicholson, Botero gives advice on how to gauge the level of trust in your organization and gives an example of how DIRECTV has helped establish trust among its employees.
You are here: / / Trust leads to engagement
About Jessica Burnette-Lemon
Jessica Burnette-Lemon is CW’s senior editor.