In their new audiobook, Crisis Management: Tales from the Front Line, Caroline Sapriel and Dirk Lenaerts, managing directors of CS&A International, share 10 commandments of crisis management using examples of crises they have managed from all over the world. In this episode of CW Radio, Caroline and Dirk provide an overview of the audiobook and explain how crises have changed over the last 20 years. They also share tips on how organizations can prepare themselves for a crisis in today’s globalized world.
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About Caroline Cornell
Caroline Cornell is associate editor for IABC’s content department.